Welcome to the Customer Centre. As you know, we have recently updated the Bank's electronic systems. To keep you informed we will update these pages regularly with helpful tips and useful links about our products and services. So browse the links below to help find answers to questions you may have about our new systems.
Changes to Foreign Currency Purchase Tax
Effective 1 April 2007, Foreign Currency Purchase Tax (FCPT), increased from 0.25 per cent to 0.50 per cent. All resident individuals, trusts, companies and funds purchasing foreign currency are charged the tax for every Bermuda dollar exchanged into a foreign currency.
Sending funds to an EU or EEA country?
Effective 1 January 2007, process changes were made to the way payments to European destinations are accepted. When submitting payment instructions to euro cross border countries within the European Union (EU) and European Economic Area (EEA), it is mandatory for you to supply both the Bank Identifier Code (BIC) and International Bank Account Number (IBAN) details of your beneficiary. Any euro cross border payment instructions submitted without the BIC and IBAN to countries within the EU and EEA will be rejected and/or returned.
The image below will assist you in identifying IBANs for transfers to EU and EEA countries.
IBAN: GB99RBOS12345612345678
Need help using Personal Internet Banking?
Personal Internet Banking Registration Guide
Personal Internet Banking FAQs
Need help using Business Internet Banking?
Business Internet Banking Registration Guide
Business Internet Banking FAQs
