| Category of issue | |
|---|---|
| General help line | |
| Call our general number for help with most inquiries – (representatives are available Monday – Friday, 8am to 5pm - AST) | 299-5959 |
| General inquiries | Choose option 0 |
| Advance orders | Choose option 0 |
| Banking by Appointment – make an appointment to speak to us at your convenience | Choose option 0 |
| Telephone Banking | Choose option 1 |
| Lost or stolen debit or credit cards | Choose option 2 |
| Personal Internet Banking | Choose option 3 |
| HSBC Premier Banking | Choose option 4 |
| Investment Centre | Choose option 5 |
| Personal Lending | Choose option 6 |
| Business Internet Banking | |
| Get assistance with anything you need for Business Internet Banking. | 299-5770 |
| Credit card services | |
| Get assistance with anything related to your debit and credit cards with Bank of Bermuda. Lost or stolen cards, updating your card information or general customer service enquiries. | 299-5518 |
| HSBC Premier Centre | |
| Exclusively for our Premier customers - assistance with any of your banking needs or to contact your relationship manager. | 299-5252 |
| Investment Centre | |
| Speak to one of our advisors about your financial planning objectives or invest in one of our many funds and savings products. | 299-5900 |
| Small Business Centre | |
| Our dedicated team can help you with all of your small business needs including accounts, financing and advice. | 299-5555 |
| International Banking Centre | |
| Whether its purchasing a property overseas, moving abroad to study or to work, or seting up accounts prior to relocation to Bermuda the International Banking Centre is your first stop. |
299-5878 |
General Enquiries
Telephone - 295-4000
Email: customer.care@bob.hsbc.com
Mailing address
The Bank of Bermuda Limited
6 Front Street, Hamilton HM 11
PO Box HM 1020
Hamilton HM DX, Bermuda
